Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at admin@sundarashop.com. Please note that returns will need to be sent to the following address: Sundara Furnishings, 2100 Park Central Blvd N Ste 600, Pompano Beach, FL, 33064

Please note we do not offer free returns unless we have authorized this due to special circumstances such as damage in transit. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at admin@sundarashop.com. We will do our best to make it right. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Large items that are returned will have a 10% restocking charge deducted from any refund amount. 

Unfortunately, we cannot accept returns on final sale items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too.
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@sundarashop.com.